Shipping Q&A

I need a copy of my invoice for my order. How do I go about with it?
We ship all packages with an invoice that can be found along with the product. If you need a copy of the invoice, we can email it to you.
Mon, 25 Jan, 2021 at 4:22 PM
Special Shipping Refunds
If I paid for special shipping and it does not arrive on time, can I get a refund? If you purchase a shipping option of FedEx or UPS and the package is ...
Wed, 27 Jan, 2021 at 1:36 PM
I see Norse Foundry is at a convention, how does this affect shipping?
Most conventions are all hands on deck for us so we normally are not shipping during a convention. We do have some limited shipping abilities during a conve...
Thu, 30 Sep, 2021 at 11:40 AM
Wrong Address?
What if I put the incorrect address into my information? Send us an email at info@norsefoundry.com with the order number and the address you would like ...
Wed, 27 Jan, 2021 at 2:45 PM