We are stationed in Florida, United States. Our hours are 9:00am to 5:00pm Monday through Friday. If you are expecting an answer to an email, these are the main times when we are available to answer questions.
All packages, if in stock, may take up to 1 day to send out within the time frame of our hours. International shipments are sent out every Monday and every Friday, unless special mailing requested. When we are attending conventions, our time to get packages out may be longer.
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