At Norse Foundry, we aim to ensure that every order is complete and accurate. If you find that an item is missing from your order, please follow these steps for a quick resolution:
1. Report the Missing Item: Submit a ticket within 48 hours of receiving your order. Provide your order number and details about the missing item.
2. Review Process: Our team will review your submission and verify the missing item. We aim to respond within 2 business days.
3. Resolution: Once verified, we will promptly ship the missing item to you at no additional cost.
Your satisfaction is our priority. For any further assistance, please reach out to our Customer Support team. We're here to help!
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